About Us
Professional Customer Service
We support you every step of the way. If there are any question you have, we are always available! Committed to making your experience better than ever! We believe in what is right! Chat with us or email us for any support!
Committed to Quality
Quality should never be compromised. No matter what product you choose, you can feel confident that our products are made with all natural ingredients. Our soaps Range from coco butter, shea butter to coconut oil and goats milk with all natural oils for the amazing scents our soaps have.
100% Satisfaction Guaranteed
You should be completely happy with your experience. If you have any questions about us, our products, or even shipping, get in touch!
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Contact Us
Bulk orders and questions
Got an event you’re planning? Planning to give out gifts? Contact us for a bulk order. We can support you through the process and get your order to you as fast as possible. Just send us an email with your order and we will help you process it.
Hours For Chat Support
Mon | 11:00 am – 05:00 pm | |
Tue | 11:00 am – 05:00 pm | |
Wed | 11:00 am – 05:00 pm | |
Thu | 11:00 am – 05:00 pm | |
Fri | 11:00 am – 05:00 pm | |
Sat | 11:00 am – 05:00 pm | |
Sun | 12:00 pm – 03:00 pm |
When contacting, us we will be with you ASAP
Don't just take our word for it!
Return and Refund Policy
Us here at JayRay want to take care of our customers in every way we can! At JayRay we will accept the return of our products within certain conditions.
- We will accept a return/refund within 7 days of delivery of your soap products that your ordered. After your soap products have been delivered past 7 days your order is ineligible for a refund.
- Clearance items, are not eligible for return or refund due to these items will no longer be restocked.
- Soaps and bath bombs are eligible for refund as long as they are returned unopened and unused.
Contact us on our contact us portion of our website to initiate a return. We will contact you ASAP to start your return and your refund will be processed as soon as we receive your returned item(s). Once your refund has been initiated we will send you an update that your refund has been processed.
- We are not responsible for how long it take for your financial institution to accept the refund. Some refunds depending on who your financial institution is can take from 5-7 business days to complete.
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